Important Information for Parents with a Domestic Violence Order
Safety and Security in Children's Contact Services
At Brisbane Children's Contact Centre, we understand the importance of safety and security for parents and children, especially in situations involving domestic violence orders.
It is crucial to recognise that not all Children's Contact Services operate within a contact centre. This distinction can significantly impact the safety and wellbeing of the aggrieved parent and child/ren.
Why a Contact Centre Matters
Operating within a dedicated contact centre ensures a controlled and supervised environment where safety protocols are rigorously enforced. In certain circumstances, utilising services outside a contact centre can heighten the potential risk of family violence. This compromise in safety can lead to:
Heightened Risk of Confrontations and Potential Violence: Without the controlled environment of a contact centre, the likelihood of hostile encounters and physical harm increases significantly.
Inadequate Monitoring of Interactions: The absence of professional supervision outside a contact centre means that interactions between the parent and child cannot be effectively monitored, increasing the risk of unsafe situations.
Delayed Emergency Response: In non-centre environments, the capacity for immediate emergency intervention is severely compromised, putting the aggrieved parent and child at greater risk during critical moments.
Our Commitment to Your Safety
At our contact centre, we prioritise the security and comfort of both the aggrieved parent and the child/ren. Our facility is designed with comprehensive safety measures, including:
Secure Entry and Exit Points: Our contact centre features two security carparks and controlled fob entrance and exit systems to ensure secure access.
Professional Supervision: Trained professionals are always present to supervise visits and ensure a safe environment.
Immediate Emergency Access: Our centre is equipped with protocols for immediate access to emergency services if needed.
We are committed to providing a safe, neutral, and supportive environment for all families, ensuring that the wellbeing of every individual is safeguarded.